Privacy Policy

Effective Date: September 6, 2025

Data Controller: Tyga.Cloud Ltd (Company No: 14643275)
Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, CW1 6ZQ, United Kingdom
Data Protection Officer: dpo@tyga.cloud

1. Introduction

This Privacy Policy explains how VIPsAllowed, operated by Tyga.Cloud Ltd ("we", "us", "our"), collects, uses, stores, and discloses your Personal Data. "Personal Data" means any information relating to an identified or identifiable individual, as defined under applicable data protection laws including the UK GDPR and EU GDPR.

VIPsAllowed is a premium content creator platform providing content monetisation, subscription management, live streaming, direct messaging, content planning, and payment processing services.

2. Applicability

This policy applies when Tyga.Cloud Ltd acts as a data controller, including when you:

Visit or browse the VIPsAllowed website
Create a user account (Creator or Subscriber)
Subscribe to Creators, purchase content, or send tips
Use content planning and social media cross-posting features
Conduct live streams or participate in live chat
Process payments or withdrawals through the Platform

3. Information We Collect

Information You Provide Directly

Account information: name, email address, username, password
Profile information: bio, avatar, cover photo, location, date of birth, gender, website
Identity verification: government-issued ID, date of birth, country of residence (for Creator accounts)
Payment information: billing address, credit/debit card details (last four digits stored; full details processed by Stripe)
Content: posts, images, videos, live streams, messages, comments, and captions you create
Communications: messages with other users, support requests, and feedback
Social media credentials: OAuth tokens for connected platforms (Instagram, YouTube, TikTok) stored encrypted

Information Collected Automatically

Device information: browser type, operating system, screen resolution
Log data: IP address, access times, pages viewed, referring URLs
Usage data: features used, content viewed, interaction patterns
Cookies and similar technologies (see our Cookie Policy)
Session data: login times, session duration

Information from Third Parties

Payment providers: transaction status, fraud signals (from Stripe)
Social media platforms: profile data, follower counts, post analytics (when you connect social accounts)
Identity verification services: verification status and results

4. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Platform and its features
Create and manage your account
Process transactions, subscriptions, tips, and creator payouts
Facilitate content publishing and social media cross-posting
Enable live streaming and real-time chat features
Send notifications, updates, and service-related communications
Respond to your support requests and feedback
Monitor and analyse trends, usage, and Platform performance
Detect, investigate, and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our Terms of Service
Protect the rights, property, and safety of our users and the Platform

5. Information Sharing

We do not sell your Personal Data. We may share information with:

Service providers: cloud hosting, email delivery, analytics, and monitoring services that assist in our operations
Payment processors: Stripe processes all card payments and creator payouts. See Stripe's Privacy Policy
Social media platforms: when you use content cross-posting features, content is shared with connected platforms (Instagram, YouTube, TikTok) per your instructions
Affiliates: other entities within Tyga.Cloud Ltd's corporate group
Law enforcement: when required by law, court order, or governmental regulation
Business transfers: in connection with a merger, acquisition, or sale of assets
With your consent: when you explicitly agree to share information with third parties

6. Children's Privacy

VIPsAllowed is not directed to children under eighteen (18) years of age. We do not knowingly collect Personal Data from children under 18. If we become aware that we have collected data from a child, we will promptly delete it. If you believe a child has provided us with their data, please contact us at dpo@tyga.cloud.

7. Your Rights and Choices

You have the right to:

Access: request a copy of the Personal Data we hold about you
Rectification: correct inaccurate or incomplete data via Settings or by contacting us
Erasure: request deletion of your data (subject to legal retention requirements)
Restriction: request that we limit processing of your data in certain circumstances
Portability: request your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests or for direct marketing
Withdraw consent: where processing is based on consent, withdraw it at any time
Opt-out: unsubscribe from marketing communications via the link in any email
Account deletion: delete your account via Settings > Account > Delete Account

To exercise your rights, contact our Data Protection Officer at dpo@tyga.cloud.

8. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

Encryption of data in transit (TLS/SSL) and at rest
Encrypted storage of sensitive credentials (social media tokens, payment data)
Regular security audits and vulnerability assessments
Role-based access controls and authentication
Incident response procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Data Retention

Active accounts: data retained for the duration of your account plus 3 years after closure
Transaction records: retained for 7 years as required by financial regulations
Server logs: 90 days for operational purposes; longer for security or compliance investigations
Marketing data: until consent is withdrawn or 3 years of account inactivity
Content: deleted when you remove it or when your account is closed, subject to backup retention cycles

You may request deletion of your account and data at any time via Settings or by contacting us.

10. International Data Transfers

Your Personal Data may be processed and stored in the United Kingdom, European Economic Area, or other jurisdictions where our service providers operate. For transfers outside the UK/EEA, we implement appropriate safeguards including Standard Contractual Clauses and adequacy decisions as required by data protection law.

11. EU and UK GDPR Rights

Legal Bases for Processing

Contractual necessity: to provide the Platform services you have requested
Legitimate interests: to improve our services, prevent fraud, and ensure security
Legal obligations: to comply with financial regulations, tax law, and law enforcement requests
Consent: for marketing communications and optional analytics cookies
Vital interests: to protect the safety of users in exceptional circumstances

Supervisory Authorities

If you are in the UK, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. If you are in the EU, you may contact your local data protection supervisory authority.

12. California Privacy Rights (CCPA)

California residents are entitled to the following rights under the California Consumer Privacy Act:

Right to Know: request disclosure of the categories and specific pieces of Personal Data collected
Right to Delete: request deletion of Personal Data
Right to Opt-Out: opt out of the sale of Personal Data
Non-Discrimination: we will not discriminate against you for exercising your rights

We do not sell Personal Data. Certain cookie and tracking technologies may constitute a "sale" under CCPA. You can manage your preferences via our cookie settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform before they take effect. The "Effective Date" at the top of this page indicates the latest revision.

14. Contact Us

Data Protection Officer: dpo@tyga.cloud
Privacy Support: privacy@vipsallowed.com
Post: Tyga.Cloud Ltd, Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, CW1 6ZQ