Nothing beats a Fort William customer saying "that's brilliant, thanks." Makes the early starts worth it.

Did the maths: the average gas engineer earns more than the average graduate. Food for thought.

Apprentice did their first solo task today in Fort William. Proper proud moment. We need more young people in trades.

Reminder to everyone in Fort William: smell gas? Open windows, don't touch switches, get out. Call 0800 111 999.

Boiler breakdown at 7am in Fort William. No heating or hot water. Faulty diverter valve — back running by 9.

Wet Monday morning in Fort William but the kettle's on and the van's loaded. Crack on.

Trade life in Fort William isn't glamorous, but it's honest work and there's never a shortage of it.

Found a gas leak behind a cooker during a routine Fort William check. That's why you get annual inspections.

Scottish weather tried its best today. Sideways rain in Fort William but the job got done.

Driving through the Highlands near Fort William. Stunning scenery, questionable mobile signal. Par for the course.